You have to design the system not just the page
Hopefully this won’t be read so much as a gripe but more a reminder to us all that DESIGN is something that is…
Watching others do something well is a neat feeling
I got to see the end result of a few new processes and approaches today as we released a new project. It was…
Are there too many rules in your design?
Over the last 6 months I have been having a lot of discussions with my team about the way a creative process…
I want a new website. Part 1.
Sometimes I forget that for many the web is a place they do things in, not necessarily a place they understand fully, and…
Should you be listening to your friends?
The referral economy.. recommendations, testimonials all being driven by those many virtual acquaintances and friends you have spent your valuable free time building….
How do you cope when your site traffic doesn’t just spike it explodes?
When you have worked in the digital landscape for as long as I have, no doubt you’ve had to deal with some unexpected…
How much do you really know about your site visitors?
I spoke today at Interactive Minds’ September event, specifically on metrics. The talk consisted of two of my favourite metrics tools. This post…
It has to work. Not for you for your client.
Today I received an email, from a raving fan of my team. Basically my team do the work so that’s who our customers…
All that glitters is not gold!
Last night a person (yes a real human) made several mistakes. They made an error and then the attempts to manage it weren’t…